Refund policy

Returns & Exchanges

At our store, all products are made using a print-on-demand model, meaning each item is uniquely produced only after your order is placed.

Because of this, we do not accept returns or exchanges in the following cases:

▸ Incorrect size or color selected
▸ Change of mind or buyer’s remorse

We only offer refunds or replacements if:

▸ The item arrives damaged
▸ The item has a manufacturing defect

To be eligible, you must:

▸ Contact us within 30 days of delivery
▸ Provide clear photo evidence showing the issue

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

To report an issue or request a refund/replacement, please contact us at fanmadestudio99@gmail.com. Make sure to include your order number, a description of the issue and clear photos of the product.

If your refund is approved:

▸ It will be issued to your original payment method
▸ Processing time: up to 10 business days

Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at fanmadestudio99@gmail.com.

 

Important Notes:

▸ We do not offer direct exchanges. If eligible (in case of defect or error), we will send a replacement at no additional cost.

▸ Items sent back without prior contact and approval will not be accepted

▸ Please double-check your shipping address — we are not responsible for orders returned due to incorrect or incomplete addresses